Aetna 24/7 Nurseline
Benefits Outlook
katybenefits.org
Telephone: 866-222-KISD (5473)
English- and Spanish-speaking benefits specialists are available.
Weekdays (except holidays), 7 a.m. to 7 p.m. CST and Saturdays, 7 a.m. to 4 p.m.
Texas Health and Human Services Commission
chipmedicaid.org
Telephone: 877-543-7669
8 a.m. to 8 p.m. Central Time, weekdays (except holidays)
2020 Dental HMO
Guardian
www.guardiananytime.com
1-800-273-3330
2020 Dental PPO
Guardian
www.guardiananytime.com
1-800-541-7846
2019 Dental HMO
UnitedHealthcare Insurance Company
PO Box 30567
Salt Lake City, UT 84130-0567
Telephone: 800-232-0990
2019 Dental PPO
MetLife
PO Box 981282
El Paso, TX 79998-1282
Telephone: 800-942-0854
2020 MetLife
www.mybenefits.metlife.com
Telephone: 866-729-9201
2019 Unum Provident Life Insurance Co.
unum.com
Claims administrator:
P.O. Box 100158
Columbia, SC 29202-3158
Customer service: 800-858-6843
6 a.m. to 6 p.m. Central Time, weekdays (excluding holidays)
MASA
www.masamts.com
To learn more about emergency transport, please contact Keith Loeffler at 713-817-3178.
Employee assistance program
www.achievesolutions.net/tisdkaty
Telephone: 877-694-9281
First Financial Group of America
Attn: FSA Department
PO Box 670329
Houston, TX 77267-0329
Telephone: 866-853-3539
IRS information
Tax-deductible health care expenses
Tax-deductible dependent day care expenses
Telephone: 800-829-3676
If you’re not sure whether an expense is eligible, check with your tax advisor.
Aetna 24/7 Nurseline
Telemedicine through RediMD
www.redimd.com
24/7 by phone: 866-989-CURE(2873), option 2
7:00 a.m. – 10:00 p.m. CT Mon-Sun
2020 InfoArmor
www.infoarmor.com/katyisd
1-800-789-2720
2019 iLOCK360
Member Services (855) 287-8888 24/7
Aetna Life Insurance Company
PO Box 14549
Lexington, KY 40512-4549
Telephone: 800-523-5065
Katy ISD Risk Management
281-396-2241
Aetna
aetna.com
Claims administrator:
Aetna
P.O. Box 14586
Lexington, KY 40512-4586
Customer service: 877-224-6857
8 a.m. to 6 p.m. Central Time, weekdays (except holidays)
2020 LegalShield
benefits.legalshield.com/katy
Telephone: 1-888-807-0407
2019 LegalGUARD
Telephone: 888-416-4313
Express Scripts
express-scripts.com
Telephone: 855-712-0333
Accredo Specialty Pharmacy
accredo.com
Telephone: 877-222-7336
Telemedicine through RediMD
www.redimd.com
24/7 by phone: 866-989-CURE(2873), option 2
7:00 a.m. – 10:00 p.m. CT Mon-Sun
For any benefits question or concern, including 24/7 Nurse Line access, one call does it all.
Call us at 866-222-KISD (5473)