Contacts

Here are the websites, addresses, phone and fax numbers you need to manage your benefits.

24/7 Nurseline

Aetna 24/7 Nurseline

  • Direct line: 800-556-1555
  • Through Benefits Outlook: 866-222-KISD(5473)
Accident Insurance

Chubb

Benefits/enrollment resources

Benefits Outlook

English- and Spanish-speaking benefits specialists are available. available Monday through Friday, 7 a.m. to 7 p.m. CT, except holidays.  
 

Cancer care plan

United Teacher Associates Insurance Company

  • Telephone: 800-880-8824
CHIP/children's medicaid

Texas Health and Human Services Commission

  • chipmedicaid.org
  • Telephone: 877-543-7669
    8 a.m. to 8 p.m. Central Time, weekdays (except holidays)
COBRA

WageWorks COBRA

  • benedirect.wageworks.com
  • Address: PO Box 2998 Alpharetta, GA 30023-2998
  • Telephone: 800-526-2720
  • Benefits Outlook: 866-222-KISD (5473)
Critical illness

Guardian 

Dental plan

Dental HMO 

Guardian 

 

Dental PPO 

Guardian 

Direct Bill

Payflex

Disability plan

MetLife 

Emergency Transport

MASA

Employee assistance program

Beacon Health- Employee assistance program

Flexible spending accounts

First Financial Administrators

 

 

IRS information
Tax-deductible health care expenses
Tax-deductible dependent day care expenses

Telephone: 800-829-3676

If you’re not sure whether an expense is eligible, check with your tax advisor.

Health Savings Account (HSA)

Gulf Coast Educators

Hospital Indemnity

Guardian

Identity theft protection

InfoArmor 

Legal Plan

Legal Shield

Life and AD&D insurance

Katy ISD Risk Management

  • Telephone: 281-396-2241
Livongo health

Livongo

Medical plan

Aetna

  • aetna.com
  • Address: (Claims administrator) Aetna P.O. Box 14586 Lexington, KY 40512-4586
  • Customer service: 877-224-6857
    8 a.m. to 6 p.m. Central Time, weekdays (except holidays)
  • Find a network provider
PetRx

Inside Rx Pets by Express Scripts

Prescription drug program

Express Scripts

 

Accredo Specialty Pharmacy

Telemedicine

Telemedicine through RediMD

Vision plan

Avesis

For any benefits question or concern, including 24/7 Nurse Line access, one call does it all.
Call us at 866-222-KISD (5473)