Resources

Aetna 24/7 Nurseline

• Direct line: 800-556-1555
• Through Benefits Connect: 866-222-KISD(5473)

Aflac

• aflacgroupinsurance.com
• Telephone: 800-433-3036

Benefits Connect

• katybenefits.org
• Telephone: 866-222-KISD (5473) 

English- and Spanish-speaking benefits specialists are available. available Monday through Friday, 7 a.m. to 7 p.m. CT, except holidays.  
 

Texas Health and Human Services Commission

• chipmedicaid.org
• Telephone: 877-543-7669
  8 a.m. to 8 p.m. Central Time, weekdays (except holidays)

COBRA Information:

cobralogin.wexhealth.com

COBRA Payments
WEX Health, Inc. Staging
Wex Health, Inc
PO Box 2079
Omaha, NE 68103-2079

Email Addresses:

COBRA Customer Service: cobraadmin@wexhealth.com
COBRA Forms: cobraforms@wexhealth.com

Hours of Operations: 6:00 AM to 9:00 PM CT, Monday through Friday
Phone Numbers: 1-866-451-3399
Fax Numbers: 1-888-408-7224

Aflac

• www.aflacgroupinsurance.com
• Telephone: 800-433-3036

Dental Low Plan

Aflac

• https://memberportal.aflac.com/search-providers
• Telephone: 877-675-7277, Monday – Friday:  8AM – 8PM (ET)

Dental High Plan

Aflac

• https://memberportal.aflac.com/search-providers
• Telephone: 877-675-7277, Monday – Friday:  8AM – 8PM (ET)

WEX

•  customerservice@wexhealth.com
• Telephone: 866-451-3399

The Hartford

• https://www.thehartford.com/employee-benefits/employees
• Telephone: 888-301-5615  

MASA

• www.masamts.com
• Telephone: 800-423-3226

RediMD Employee Assistance Program

Code: katyisd

• redimd.com
• Telephone: 888-733-4635 for EAP services

WEX

•  customerservice@wexhealth.com
• Address: Attn: WEX P.O. Box 2926 Fargo, IN 58108-2926
• Telephone: 866-451-3399

IRS information
Tax-deductible health care expenses
Tax-deductible dependent day care expenses

Telephone: 800-829-3676

If you’re not sure whether an expense is eligible, check with your tax advisor.

Gulf Coast Educators

• www.katyisdhsa.com
• Telephone: 281-436-5499

Aflac

• aflacgroupinsurance.com
• Telephone: 800-433-3036

InfoArmor / Allstate Indentity Protection

• www.myaip.com/katyisd
• Telephone: 800-789-2720 

Legal Shield

• shieldbenefits.com/katy
• Telephone: 888-807-0407

OneAmerica®

• Telephone: 281-396-2241

Aetna

• aetna.com
• Address: (Claims administrator) Aetna P.O. Box 14586 Lexington, KY 40512-4586
• Customer service: 877-224-6857
  8 a.m. to 6 p.m. Central Time, weekdays (except holidays)
• Find a network provider

Inside Rx Pets by Express Scripts

• insiderxpets.com
• Telephone: 800-722-8979

Express Scripts

• express-scripts.com
• Telephone: 855-712-0333

Accredo Specialty Pharmacy

• accredo.com
• Telephone: 877-222-7336

24/7 Telemedicine through RediMD

• www.redimd.com
• Available 7 days a week, 24 hours a day
• Telephone: 866-989-CURE(2873), option 2

Aflac

•  aflac.com/visionnetwork
• Telephone: 800-999-5431
  • Monday – Friday: 8AM – 11PM (ET)
  • Saturday: 9AM – 4PM (ET)
  • Sunday: 12PM – 4PM (ET)