Contacts

Here are the websites, addresses, phone and fax numbers you need to manage your benefits.

24/7 Nurseline

Aetna 24/7 Nurseline

  • Direct line: 800-556-1555
  • Through Benefits Outlook: 866-222-KISD(5473)
Accident Insurance

Aflac

Benefits/enrollment resources

Benefits Outlook

English- and Spanish-speaking benefits specialists are available. available Monday through Friday, 7 a.m. to 7 p.m. CT, except holidays.  
 

CHIP/children's medicaid

Texas Health and Human Services Commission

  • chipmedicaid.org
  • Telephone: 877-543-7669
    8 a.m. to 8 p.m. Central Time, weekdays (except holidays)
COBRA

WageWorks COBRA

  •  benedirect.wageworks.com
  • Address: PO Box 223684 Dallas, TX 75222-3684
  • Telephone: 800-526-2720
  • Benefits Outlook: 866-222-KISD (5473)
Critical illness

Aflac

Dental plan

Dental Low Plan

Aflac

 

Dental High Plan

Aflac

Direct Bill

WEX

Disability plan

The Hartford

Emergency Transport

MASA

Employee assistance program

RediMD Employee Assistance Program

Code: katyisd

  • Telephone: 888-733-4635 for EAP services
Flexible spending accounts

WEX

 

 

IRS information
Tax-deductible health care expenses
Tax-deductible dependent day care expenses

Telephone: 800-829-3676

If you’re not sure whether an expense is eligible, check with your tax advisor.

Health Savings Account (HSA)

Gulf Coast Educators

Hospital Indemnity

Aflac

Identity theft protection

InfoArmor / Allstate Indentity Protection

Legal Plan

Legal Shield

Life and AD&D insurance

OneAmerica®

  • Telephone: 281-396-2241
Medical plan

Aetna

  • aetna.com
  • Address: (Claims administrator) Aetna P.O. Box 14586 Lexington, KY 40512-4586
  • Customer service: 877-224-6857
    8 a.m. to 6 p.m. Central Time, weekdays (except holidays)
  • Find a network provider
PetRx

Inside Rx Pets by Express Scripts

Prescription drug program

Express Scripts

 

Accredo Specialty Pharmacy

Telemedicine

24/7 Telemedicine through RediMD

  • www.redimd.com
  • Available 7 days a week, 24 hours a day
  • Telephone: 866-989-CURE(2873), option 2
Vision plan

Aflac

  •  aflac.com/visionnetwork
  • Telephone: 800-999-5431
    • Monday – Friday: 8AM – 11PM (ET)
    • Saturday: 9AM – 4PM (ET)
    • Sunday: 12PM – 4PM (ET)